The room was very clean. The massage therapist was nice. However, there was no questionnaire or assessment conducted prior to the massage. She just started working on me right away without knowing my preference of pressure or if I had any injuries or areas that I wanted to focus on. Upon checkout, she told me that there is a minimum tip of $20 (the massage was $60) and an additional $5 fee for using my card, which I agreed to. In general, I am a pretty generous tipper, it seems strange to demand a minimum. Never had that happen before! Posting so that others are not surprised should this come up at the end of their service.